Shipping and Returns

DELIVERY 

Orders in Spain will take 2 working days aprox.
Europe and rest of the world will take 1-3 weeks.
Customers can track the order in our web site, if you have any questions regarding your delivery you an e-mail us to: estudio@pedropegenaute.es

RETURNS

We will provide a refund or exchange within 7 days of receipt of the piece, if you are unhappy with your purchase or if it has been damaged in transit.
For exchanges please take the following points into account:

  • The product must not be worn or damaged. 
  • It must be shipped in the same condition that it was received, with all tags intact and original packaging. 
  • It must be at our offices within 7 days of receipt 

To request an exchange please contact us via our contact form, filling in the order number and your name and the reason for the exchange, so that we can check and inform you about the availability.
Please send us the item in it is original packaging. Please note that you will be responsible for return shipping costs. We will not accept any pay on delivery packages.

If you have any doubts please contact us via our contact form. 
After checking the item we will let you know whether you have the right to an exchange, and the replacement will be sent out as quickly as possible.
We will not exchange any items that are not in the same condition as when received, or any items that have been used.
We can only accept items purchased on our online store.